Cancellation Policy

At AMA Med Spa, we value our clients' time and understand that unforeseen circumstances may arise. To ensure the smooth operation of our services, we kindly request a minimum of 24 hours' notice for any appointment cancellations or rescheduling. Late cancellations (less than 24 hours) and no-shows may be subject to a cancellation fee equivalent to the scheduled service cost. Timely cancellations allow us to accommodate other clients on our waiting list and optimize our practitioner schedules. In the event of a genuine emergency, please notify us as soon as possible. Clients arriving late may experience a shortened session with the full service fee still applicable. It is essential to cancel or reschedule by calling (905) 553-0910 during business hours, and emails or voicemails outside business hours will be accepted but are the client's responsibility to ensure receipt. Multiple last-minute cancellations may result in the requirement of prepayment for future appointments. By scheduling with us, clients acknowledge and agree to adhere to this cancellation policy. We appreciate your cooperation in enabling us to provide the best service to all our valued clients.